Contact Us
Fastest Path
- Technical questions → Forum (community response < 3 hours)
- Orders / returns → support@openelab.io (1 business day)
- Business inquiries → business@openelab.io (2 business days)
By Topic
Community First
For fastest help, try the Community Forum — most questions get answered within 3 hours.
| Topic | Contact | Response |
|---|---|---|
| Order / Shipping | support@openelab.io | 1 business day |
| Technical Help | Forum | Under 3 hours (community) |
| Returns / RMA | support@openelab.io | 1 business day |
| Business / B2B | business@openelab.io | 2 business days |
| Wiki / Docs | GitHub Issues | 2 business days |
Before Contacting Support
Community First
For fastest help, try the Community Forum — most questions get answered within 3 hours.
Include your order number, product SKU, and a clear description with photos if relevant. See How to Get Fast Support.
Office
Community First
For fastest help, try the Community Forum — most questions get answered within 3 hours.
OpenELAB Technology Ltd. — Munich, Germany
Social
Community First
For fastest help, try the Community Forum — most questions get answered within 3 hours.
- GitHub: github.com/OpenELAB
- Forum: forum.roboxhub.ai